Contacting the support
At TGmembership, we are committed to providing top-notch customer support to all our users. Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any questions, concerns, or encounter any issues, don't worry – we've got you covered!
Important Note: We Are Not Telegram
We'd like to clarify that we are not affiliated with Telegram. While our platform operates within the Telegram ecosystem, providing content creators with the ability to sell memberships, we are a separate entity. We understand that questions may arise about the Telegram app itself, but our expertise lies in our platform's functionalities. If you have inquiries specifically about our service, please feel free to reach out to us. However, for general inquiries about the Telegram app, we recommend contacting Telegram's official support channels. Thank you for your understanding.
Contact Us
Email
Reach out to us at admin@tgmembership.com with any inquiries or concerns. Our dedicated support team will promptly respond to your emails and help you find solutions.
Telegram
Connect directly with our support team through our Telegram bot. Simply search for "TGmembership_bot" on Telegram or use this link: https://t.me/tgmembership_bot to send us a message. We're just a chat away!
Contact Form
Prefer filling out a form? Visit our website's contact page at https://tgmembership.com/contact, and drop us a message. We'll get back to you as soon as possible.
Support Availability Hours
Our team is here to assist you during the following hours in different time zones:
01:00 to 13:00 PST (Vancouver, Los Angeles, Las Vegas)
04:00 to 16:00 EST (New York, Toronto, and Atlanta)
09:00 to 21:00 UTC/GMT (United Kingdom, Ireland, Portugal)
10:00 to 22:00 CET/WAT (Albania, Algeria, Austria, Belgium, Denmark)
11:00 to 23:00 EET/CAT (Bulgaria, Finland, Greece, Lithuania)
However, we want you to know that these hours serve as our baseline, and we're often here outside of them too! We understand that your needs might not always align with the specified hours, so feel free to contact us anytime. We'll do our best to respond promptly and provide you with the support you need.
Thank you for choosing TGmembership, and we look forward to serving you!
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